This product is manufactured by One World Technologies, Inc., under a trademark license from RIDGID, Inc. All warranty communications should be directed to One World Technologies, Inc., attn: RIDGID handheld and stationary power tool technical service at (toll free) 1-866-539-1710.
90- DAY SATISFACTION GUARANTEE POLICY
During the first 90 days after the date of purchase, if you are dissatisfied with the performance of this RIDGID tool for any reason you may return the tool to the dealer from which it was purchased for a full refund or exchange. To receive a replacement tool you must present proof of purchase and return all original equipment packaged with the original product. The replacement tool will be covered by the limited warranty for the balance of the three year warranty period.
WHAT IS COVERED UNDER THE LIMITED THREE YEAR WARRANTY
This warranty covers all defects in workmanship or materials in this RIDGID tool for the three year period from the date of purchase. This warranty is specific to this tool. Warranties for other RIDGID products may vary.
HOW TO OBTAIN SERVICE
To obtain service for this RIDGID tool you must return it, freight prepaid, to an authorized RIDGID service center for hand held and stationary power tools. . You may obtain the location of the authorized service center nearest you by calling (toll free) 1-866-539-1710 or by logging on to the RIDGID website at www.ridgid.com. When requesting warranty service, you must present the proof of purchase documentation, which includes a date of purchase. The authorized service center will repair any faulty workmanship, and either repair or replace any defective part, at our option at no charge to you.
WHAT IS NOT COVERED
This warranty applies only to the original purchaser at retail and may not be transferred. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by other than an authorized service center for RIDGID branded hand held and stationary power tools.
RIDGID, INC. AND ONE WORLD TECHNOLOGIES, INC. MAKE NO WARRANTIES, REPRESENTATIONS OR PROMISES AS TO THE QUALITY OR PERFORMANCE OF ITS POWER TOOLS OTHER THAN THOSE SPECIFICALLY STATED IN THIS WARRANTY. ADDITIONAL LIMITATIONS
To the extent permitted by applicable law, all implied warranties, including warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE, are disclaimed. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to three years from the date of purchase. One World Technologies, Inc. is not responsible for direct, indirect, incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
In addition to the 3-Year Limited Service Warranty currently included with RIDGID® Brand Hand Held Power Tools Stationary Power Tools, and Pneumatic Tools, purchasers of these products may elect for a limited time to receive a free Lifetime Service Agreement. To accept this Lifetime Service Agreement, you must register your product and submit proof of purchase as described below. The Lifetime Service Agreement provides the original owner of qualifying RIDGID® Brand tools a lifetime of free replacement batteries, free service and free replacement parts subject to the limitations set forth below.
The Lifetime Service Agreement is available free of charge, for a limited time on all RIDGID® Brand hand held power tools, stationary power tools and pneumatic tools, subject to the terms and conditions stated below. Customers have 90 days from date of purchase to register tools for the Lifetime Service Agreement.
PROOF OF PURCHASE (RECEIPT AND ORIGINAL UPC CODE) WILL BE REQUIRED WHEN REGISTERING. REGISTER YOUR TOOLS THROUGH RIDGID.COM TO ACCEPT THE RIDGID® BRAND LIFETIME SERVICE AGREEMENT
To accept the RIDGID® Brand Lifetime Service Agreement, you must register your qualifying RIDGID® Brand Hand Held Power Tool, Stationary Power Tool or Pneumatic Tool within 90 days after purchase. For expedited handling, register by logging on to www.ridgid.com, click on "Support," then "Product Registration," and choose the appropriate product category to be led through the registration process. You may also register by US mail - simply complete a registration form found at point of purchase, then mail the card together with a copy of your store receipt and the original UPC from the package of the qualifying product to: RIDGID® Hand Held and Stationary Power Tool Technical Service, PO Box 1427, Anderson, SC 29622.
All registrations must be made under the name of an individual person. Within approximately 6-8 weeks after completion of the registration process, you will receive confirmation via email or US mail that will include your Lifetime Service Agreement Identification Number. Keep track of this number as you will need it in order to obtain service for your product under the Lifetime Service Agreement. A Lifetime Service Agreement card will be mailed to you; this will also include your Lifetime Service Agreement Identification Number.
WHAT IS COVERED UNDER THE LIFETIME SERVICE AGREEMENT:
The Lifetime Service Agreement on RIDGID® Hand Held Power Tools, Stationary Power Tools and Pneumatic Tools covers all worn parts in properly maintained tools, including normal wear items such as brushes, chucks, motors, switches, gears and even cordless batteries in your qualifying RIDGID®Brand hand held and stationary power tools; and replacement rings, driver blades and bumpers on RIDGID® Brand pneumatic tools for the lifetime of the original owner. This Lifetime Service Agreement does not apply to other RIDGID® Brand products.
HOW TO OBTAIN SERVICE DURING THE INITIAL 3-YEAR LIMITED WARRANTY
The Lifetime Service Agreement commences after the expiration of the standard RIDGID® 3 year Limited Warranty. To obtain service for this RIDGID tool during the 3-year Service Warranty, you must return it, freight prepaid, to an authorized RIDGID service center for hand held and stationary power tools. You may obtain the location of the authorized service center nearest you by calling (tollfree) 1-866-539-1710 or by logging on to the RIDGID website at www.ridgidwoodworking.com.
HOW TO OBTAIN SERVICE UNDER THE LIFETIME SERVICE AGREEMENT YOUR LIFETIME SERVICE AGREEMENT IDENTIFICATION NUMBER AND PROPER PERSONAL IDENTIFICATION MUST BE PRESENTED WHEN REQUESTING SERVICE COVERED UNDER THIS AGREEMENT.
To obtain service for this RIDGID® tool under the Lifetime Service Agreement, you must return it to One World Technologies, Inc., attn: RIDGID® Hand Held and Stationary Power Tool Technical Service, 1428 Pearman Dairy Rd, Anderson, SC 29625, freight prepaid, or take it to a designated service center. You may obtain the location of the designated service center nearest you by calling (toll free) 1-866-539-1710 or by logging on to www.ridgid.com. Not all authorized RIDGID® Brand service centers have been approved to provide service under the Lifetime Service Agreement. When requesting service under the Lifetime Service Agreement, you must present your Lifetime Service Agreement Identification Number and proper personal identification (a valid driver's license, passport, or military I.D. or a valid Social Security card with photo ID). The designated service center will repair or replace any part covered under the Lifetime Service Agreement, at our option, at no charge to you.
WHAT IS NOT COVERED
This Service Agreement applies only to the original registered owner and may not be transferred. This Service Agreement only covers wear and tear or failure of the tool arising under normal usage and proper maintenance. It does not cover any malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by anyone other than an authorized service center for RIDGID® brand hand held, pneumatic and stationary power tools, any damage or malfunction inflicted upon the tool by the user or other external sources, or any failure to comply with the warnings and instructions in the operator's manual.
Consumable accessories provided with the tool such as, but not limited to, saw blades, planer blades and knives, insert bits, drill bits, grinding wheels and discs, cut off wheels, sand paper, safety glasses and fasteners are not covered.
SERVICE AGREEMENT COMMUNICATIONS
All Lifetime Service Agreement communications should be directed to One World Technologies, Inc., attn: RIDGID® Hand Held and Stationary Power Tool Technical Service or call (toll free) 1-866-539-1710.
ADDITIONAL LIMITATIONS
This Lifetime Service Agreement is not a warranty; it does not alter or limit the 3-Year Limited Service Warranty provided with your product, and it is not intended to create any implied warranties or rights of any kind including any warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Any such implied warranties are expressly disclaimed. To the extent they cannot be disclaimed they are hereby limited to three years from the date of purchase. One World Technologies, Inc. and RIDGID, Inc. are not responsible for direct, indirect, incidental or consequential damages. Some states restrict limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state.
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