If you find a needle in the haystack, how do you show it to someone?

The technology that is available for contractors to take advantage of today is impressive. Thermal imaging cameras detect evaporative cooling and depict the heat differential of a surface. The same sensor that detects you are about to walk up to a door at a grocery store and triggers it to open can be found in tools that allow you to scan the wall and detect conduit, metallic pipes, and electrical wires visually.  And a tool as simple as the SeeSnake micro allows contractors to look into the tightest of spaces and see what problems exist without the need for extensive demolition. 

In the H/VAC-R trades one cool new technology helps in the diagnosis of cracks and fissures in heat exchangers. This is a common problem as equipment ages.  The system, called Visual Defects Detector (http://www.visibledefects.com/crack_det.html), combines a uv-dye with a camera to record the visible leak paths that exist in the walls of the heat exchanger.  When you think about it - sure, using a uv liquid as a leak dector is straight forward, but this application is a fast and efficient way to do so in what can be a tightly confined space. Plus, cracks in a heat exchanger can be a safety risk to occupants.

Technology is a great enabler. What never comes in the box though is a set of instructions on how to transform that tool's capability into a profit.

So now you have found a leak or crack in a tight space how are you going to share that insight with your customer?  Sure, if they are present they could look over your shoulder at a video monitor. But, how often does it work out to be that convenient. What if you need to show the boss what you found or the estimator in the office so they can work up a quote?  Recording and saving that data collected on the job site is the first step, but making it so that you can share that information in a way that drives your business is the key to driving your top line up.

RIDGIDConnect allows you to take the information from the job site and organize it with your notes and media to create a compelling report. Your customer, coworkers, or other third-party can receive an e-mail link to open a web page and view your findings. You can easily mark up images to call attention to the specific problem that needs to be addressed.

A RIDGIDConnect job report puts the information at the finger tips of decision makers. You reach your customer where ever they are. At home, in the office, on the road. People can access their email and view an on-line report much easier today than dealing with a DVD or sifting through their regular mail to find an estimate.

Your time is money. When you find an issue that can be converted into a billable service don't let the opportunity pass you by. Use RIDGIDConnect to share, store, and simplify how you communicate your findings and turn your insights into income.