Rated 5 out of 5 by burnskc Exceptional Warranty
My wife bought me this top end shop vac about 8 years ago. It has been a workhorse in my garage, shop and driveway/yard. Mainly used for picking up garage dirt and messes, but really gets abused when I sometimes clean up the driveway, which is an older asphalt, now crumbling, and I don't want the black tar bits messing up the yard. (Time for a new driveway surface). I recently got back into woodworking, and the vac is perfect for hooking up to my shop tools to collect sawdust. While routing some dovetail joints, with the vac being turned on and off often, it suddenly would not come back on. Bah! Using an ohm-meter, I traced the problem all the way back to an open coil in the motor. $143 replacement motor online was too expensive, might as well get a new vac. But looking at these reviews, I noticed that Ridgid claims lifetime warranty. Sooo, call Ridgid and get hold of a nice lady who says that it sounds like I may be eligible for a brand new replacement vac!! Simply respond to her email with 4 simple photos of the broken vac (to prove I have one and its not abused, I think). I did, and a week later, a new vac is on a Fedex truck my way. Got it 2 days ago, assembled this brand new baby out of the box and plugged it in, ready to go for another 8 years, hopefully a lot more - I saw that my filter was really clogged up bad, so that may have caused some excess strain on the motor?? Anyway, I'm getting some replacement filters, as repeated cleanings of the old is probably not adequate - maybe replace every couple of years.
Top marks to Ridgid for Exceptional Warranty service!
Excellent shop vac for all my uses.
Note: I've never done much water pickup with this, so can't comment on that capability.
February 22, 2015
Rated 4 out of 5 by Andrefromcolchester They could have used thicker stainless to make the drum. Other then that, it is quiet and works great.
The vacuumed works great. Easy to assemble and very quiet. Could use thicker steel in the manufacturing of the drum.
February 14, 2015
Rated 5 out of 5
by theridgidman amazing shop vac
The best shop vac you can get. I also have the 6 gallon stainless shop vac as well. These vacs are tough and work hard. You will not have to buy another one again.
February 11, 2015
Rated 5 out of 5 by Tooltime This product meets all of expectations.
I'm so pleased with the product. You sent it to replace one I had for years. It shows that Lifetime Guarantee does work. Could not be happier.
the turn around time was remarkable. You also took care of the postage. Thank so much.
February 6, 2015
Rated 1 out of 5 by Miller Expensive Shiny Boat Anchor
I had such high hopes for Rigid, unfortunately, based upon my previous experience with Rigid shop vacuums (this is my 2nd in only a few years) and my experience with their battery tools, I have extremely low expectations for the life of the tool, their un-applicable "warranty" claims, and their "hand-bound" customer disservice.
I bought this because I needed one in a pinch, and this was the only one available.
January 29, 2015
Rated 5 out of 5 by bomber very powerful
this vac,with its attached cart is a little onthe large size but is very manuverable. very powerful motor gets the job done quickly. would definitely reccomend.
January 21, 2015
Rated 5 out of 5 by Littlehpm This product has great features and a ton of power for its size!
I bought this product on a venture to explore Ridgid's tools I love this item and use it every chance i have a small mess or a large spill to clean up. The one thing I noticed with this vacuum is if you use it a lot and use the attachment you will get shocked by the vacuum if you touch it. So I reccomend buying and antistatic hose for this machine. But overall great product!!
January 17, 2015
Rated 5 out of 5 by Tater Ease of use
I was suprised at how light and mobile the vacuum was once assembled. It has more than enough power. Easy to move around the shop. Best wet/vac I have owned.
January 16, 2015