Rated 3 out of 5 by Williamszach23 Ridgid k30
I am a loyal ridgid customer, I have always trusted your brand.
You guys make the best tools out there for plumbers. I am though, very disappointed with the product. I invested a few hundred bucks for this machine it worked extremely well for about 2months and now the cable will not feed in or out. And of course I cannot return it for a new one. I feel ripped off and abandoned by a company I have always trusted. What a Shame.
June 21, 2016
Rated 3 out of 5 by RandyB Running backwards
The drain cleaner new out of box was running in reverse. I emailed cust service about prob but have had no response back.Had to take apart and switch a couple wires around.
May 23, 2016
Rated 4 out of 5 by Lucas Nice, light weight, snake. I like the cable housing it minimized the mess that I've experienced with other snake's.
I would recommend this snake for the reasons in my review summary. I will say when you are finished using the snake take it outside and extend the cable out and wash it off with clean bleach water, take off anything that has been wrapped around the cable, dry the cable off and spray the cable down with wd-40. The wheels on auto feed handle also need to be lubricated after each use. Great snake for the price!
May 1, 2016
Rated 4 out of 5 by Jbaldwin66062 Nice service tool
Nice and compact, light weight and clean. Great for taking into service calls. Only drawback being how hard you have to squeeze the trigger for sending and retracting the cable.
April 20, 2016
Rated 4 out of 5 by DoggyDaddy powerful but not long enough
This clean out tool is decently powered for getting into most drains, even those with some clogging but remains woefully short in length. I don't think the average home owner would understand the tricks of using such a tool. That all being said I have successfully cleared four drains and have only had the thing a week.
April 16, 2016
Rated 1 out of 5 by disappointment disappointment
Ridgid used to stand for quality. Don't know what happened but this product does not live up to the name. I have many Ridgid power tools as a diy person. I should have expected something when a product can not be returned.
The product was weak and very cumbersome to use. Rewind is a complete joke. This will be my last Ridgid product I will ever buy again.
Take heed... Any product that can not be returned for a valid reason should shout stay away!
March 12, 2016
Rated 5 out of 5 by JFS1 Like the physical size of the unit,not big and clumsy.
Used the unit on a plugged drain ,a combination of bathroom sink,washtub,kitchen sink and washer. It worked great especially the auto feeder. Very clean and easy to use and the price was very reasonable.
March 6, 2016
Rated 5 out of 5 by RickC Great Product
Great product. Easy to use. One man operation. Very effective
February 28, 2016