Rated 5 out of 5 by OldHomeFixer Does exactly what it is designed to do.
This is the light-duty drain-opening machine I have needed for some time, far superior to the one operated by my electric drill. So far I have used it to open only one sink drain, and it has performed perfectly. It helps that I have had some practice in feeding a rotating cable into a drain, so I am unlikely to force it, twist it or break it. The foot-operated on/off switch allows for excellent two-handed control. The one flaw, as many have noted, is that the cable has no markings to show how much has been fed into the drain. (That is why I rate Ease of Use only as "good.") Therefore, before using the machine, I painted every 24 inches of the cable a different color, up to 18 feet. What a great help!
March 3, 2015
Rated 5 out of 5 by famita the product is everything that is advertised
Product is everything one would want. Easy to use, where it was taking two men to the job, it takes one. Great work.
February 27, 2015
Rated 5 out of 5 by BPMechanical good drain cleaner
We've un-clogged lots of drains with this cleaner and it keeps working with minimal maintence.
February 23, 2015
Rated 5 out of 5 by BrotherTim This did the job lickity split
I have a shower drain that has an elbow in the basement near the ceiling next to a wall. I have the old hand style auger that I always fight with to clean out the hair clogs with. it is so hard to hold the hand auger up above my head and apply pressure and turn the auger so it gets past the 90 degree bend in the pipe.
With this it was no problem the clog was cleared in just a few min. I which I would have bought it sooner. Next i will use it on the floor drain!
February 8, 2015
Rated 5 out of 5 by Guitarman Well explained, easy to follow instructions!!!
Well explained, easy to understand instructions that make operation of this tool very easy to use!!! I whole heartedly recommend this tool, I should've bought mine long before I did!!!
February 2, 2015
Rated 4 out of 5 by Christine over all good product
Not sure motor is powerful enough to remove clog if really far down drain. It said to pull some cable out to put in drain I found it difficult to pull out with cover on it had to remove from machine pull cable out and then put back on that was a pain. It was hard to tell if the cable was advancing in drain or not thinking of marking cable some how every foot. Over all it did the job that I needed it to do I am a plumber so I will use it often but for it's first job not bad. I love Ridgid tools.Wish they had same body design with a larger cable.
January 28, 2015
Rated 5 out of 5 by Tallmantop This product did the job I needed done!
I needed the shower drain cleared. Best to read all directions before using, so you don't ruin the product. I did. It gives you a better understanding of the features and how to use it properly. It clears small drains. Nothing bigger than 1 3/4. (I think) That's important to know. I knew the clog was a short distance from where I started. I tried a hand snake. It didn't work. I wanted something reliable. Because I'll be using it again. Unless you want to spend several hundreds of $$$ (over $500) for a really good one. This is the product for you.
January 25, 2015
Rated 3 out of 5 by truthtroop Just too hard to get the cable back in the machine with the hose on it
As always I love my rigid tools but this one wasn't my favorite purchase
January 17, 2015