Rated 5 out of 5 by jhumphries555 Valued Customer
I own the 18V combo set and 12V drill/light sets. Really good quality products. I have had issues with the 12V lithium batteries, so I sent them back to the company to get fixed. I sent out a total of four batteries, a radio, and light. They fixed the radio and light, and sent four brand new batteries back to me. I love the lifetime warranty, and they have excellent customer service. I have owned these tool for over five years now. I do small residential jobs, and they are tough.
I would definitely recommend RIDGID products to anyone.
Thanks RIDGID for such a great product. And thanks for having a customer service center in the U.S. A lot easier to deal with.
April 13, 2016
Rated 5 out of 5 by wayne3 This product works great for what I need
I would like to see some of the new products like the grinder,jig saw,1/2 impact put into a combo kit.I already have enough drills,but can't see myself buying the new products separately.Make it so a customer can do there own combo kit if they wish with the tools they need.
December 19, 2015
Rated 5 out of 5 by JRich Does what I need it to do.
I got this kit on 2014 black friday and been using it for a year on my around the house projects. I'm a truck driver I don't make my living with power tools. I got a great deal on this kit and the extra batteries. Nothing has broke or been defective. I don't think I have found the limits of these tools yet. The only problem I have seen is with the flash light. The on/off button is a little sensitive. A couple things that I wish this kit did have and this is subjective. I would have liked to have the option for the belt clip on the drill like the driver does. I would also like pockets on the inside of the tool bag like it does on the outside. I also wish I had the gen5 kit instead of the X4. I like the circular saw, light, and a few other new options that comes with the gen5 kit. All in all this kit works for me and has not failed me. I hope you enjoy yours as much as I have mine.
December 5, 2015
Rated 5 out of 5 by PWRENT Bag Of Goodness
After finding a large box on my front porch, with this Bag Of Goodness inside, I went right to work. Being a general contractor has allowed me to put all five tools to work. I have yet to over work any of the tools. Any attempt to do so lead to me needing to take a coffee break myself. I did pick up a third battery and the small Ridgid radio to complete my kit. (then I left the flashlight on a job) I will replace it, one of the best small work lights.
I own and use other brands, and reach for my Ridgid first. Best tools in my truck!
January 7, 2015
Rated 5 out of 5 by JPKWinner Batteries go forever
bought this to help with a remodel project, batteries last forever. saw has plenty of power, driver has more than enough torque to tackle anything I could throw at it.
December 12, 2014
Rated 5 out of 5 by Smokeycracker Had for years use almost every day
Love everything about these tools I use them all the time, the only complaint I would have it the lifespan of the battery while using the saws all, it eats up the juice other than that everything works great and the drills are very torquey
December 6, 2014
Rated 5 out of 5 by Tubbykid203 Absolutely amazing tools!
By far the most rugged tools I have had the pleasure of using. Have absolutely punished these tools over the last few years, and they just keep coming back for more. Recommend these tools to anyone wanting a powerful set, and with the lifetime warranty, it will be the last set you will ever have to buy.
December 3, 2014
Rated 4 out of 5 by TommySD Great tools, but a bit heavy
love this kit. I think mine is a generation older. they're a bit heavy, but that's what you get for their toughness!
I already successfully used the lifetime guarantee/warranty; I got two replacement batteries when they started not holding a charge.
November 30, 2014