Rated 2 out of
This product has many plastic pieces that break
I’ve had this threader for two years and within the first year the cord connection was broken and all plastic trays cracked and broke, I have still not been able to get replacement parts through distributor and when I contacted rigid they told me to contact rising tech support. I contacted tech support two weeks ago and haven’t heard back yet
Ridgid has great products but this isn’t one
Very disappointed with customer service
Date published: 2019-01-06
Rated 4 out of
Excellent machine, IF this whole kit is exactly what you are looking for
the 1215 is a solid machine, though I sincerely wish it was sold as a platform with options, rather than a kit.
My company needed the 815a head but couldn't afford to buy that head on top of the 811 head the 1215 comes with, and we weren't able to find a vendor to swap the brand new 811 for an 815a and let us pay the difference.
This minimizes the utility of the tool for our intended purposes; very disappointing.
the tool itself functions great.
Also, it would have been helpful to indicate in the manual that the centering chuck, gripping chuck, and cutting head are not supposed to be level - they are at about a 13 degree slope (plan your pipe rests accordingly)...
Date published: 2016-06-13
Rated 4 out of
Product works better than expected
Great machine the only problem is the oil catch trays are very poor type of plastic both were damaged during shipping, and leak oil all over floor.
Date published: 2016-03-15
Rated 5 out of
Fantastic little machine
Ease of use, lightweight, portable I have nothing bad to say about this machine
we have owned it for years and it is still an rxcellent threading machine
Date published: 2014-11-25