Features
Customer Organization & Job Management
- Built-in contact management allows you to easily find reports for previous customers or addresses
- Keep private, company-only notes about jobs and customers to help recall service information
- Schedule and assign jobs to dispatch work within your company
Convenient Access
- Use the desktop application to compress long videos for faster uploads
- Upload directly from the SeeSnake HQ™ desktop software into your RIDGID Connect account. Your report data is transferred without needing rework
- Share from your HQx Live app into the RIDGID Connect mobile app when both are installed on your device
Create & Share Reports
- Create and share media-rich job reports with customers and coworkers which include videos, documents, and pictures
- Associate any type of digital file or media
- Add bookmarks or extract key images from videos to highlight important points in your inspections
- Use tags to quickly organize and look up your data
- Share reports via an email sent by the site, a link you copy/paste into any application, or have the site send a text message with a link to the report.
Privacy & Controlled Access to information and reports
- Control the reports you share with an expiration date on access, by limiting the total number of views, or by determining if you want to easily allow someone to download a copy of the files
Data Storage & Organization
- Your information is always accessible online and organized so you don’t need to worry about storage and backups
- You choose how long to keep files in the system. Utilize the site as an online archive or keep reports only a short period of time
Support Documents
Brochure
RIDGIDConnect Flyer
(2.85 MB)