Rated 1 out of 5 by jmac52766 I do not recommned this product.
Product is easy to use, but has poor performance, has no durability, broke on first use.
August 12, 2016
Rated 1 out of 5 by tbeegs this product broke after the first time using it.
I purchased this and the first time I used it broke,
August 7, 2016
Rated 1 out of 5 by olympicref Plastic connector
The product works great until the plastic piece that connects the cable to the crank breaks. It happened to me the third time I used it. Why put a plastic connector between two pieces of metal? Planned obsolescence! It works great until it doesn't.
June 25, 2016
Rated 5 out of 5 by KentStater Great for sinks and bath tubs
This a must to have if you are a landlord. When you attach to your drill it is amazing, I use it all the time.
April 9, 2016
Rated 1 out of 5 by Jwlocher Complete junk and waste of money.
Purchased yesterday to solve a clogged kitchen drain. Halfway in the unit would no longer push forward and something was banging around the drum. Retrieved the cable manually took it outside to dismantle it and found the plastic and washer clamp that actually hold the cable in place broken off. Let me tell you that this is a major design flaw. It should be 5 times as robust and shoukd be metal and not plastic. Who engineered this thing? Best thing yet was home depot wouldn't take it back since it was used and hazardous waste. Had to have a plumber come out as I was not spending more money on another snake and was too angry to continue. Not a happy camper.
March 15, 2016
Rated 1 out of 5 by tribetix poor quality product
Used it twice. The second time it wouldn't rewind. The cable broke off the plastic housing. Too bad I always thought Rigid was a quality company.
February 14, 2016
Rated 2 out of 5 by Blackjack Broke during initial use.
During the initial use of the product, while re-winding the cable from the drain the red part with the screw that holds the cable in the drum broke off. I had to pull the cable out of the drain by hand because the product doesn't function anymore. Up until that point I was very pleased with the products performance. Just like another review pointed out...why is it a plastic piece and not metal. (Shall I say my money went down the drain).
February 3, 2016
Rated 2 out of 5 by yonatan367 Broken drill spoke
This is a good tool and works well.
I used it a few times before, but the last time i used it the part that connects to the drill broke from its plastic holder (the red part) and is now no longer useful. The problem with this tool is it's made out of plastic when it should be all metal or more durable for such a harsh job.
January 6, 2016