Recon Limited Warranty
Reconditioned tools automatically receive a 1 year limited warranty from the date of purchase. Valid receipt from an authorized retailer is required. Warranty is not transferable. Reconditioned tools will have the word ‘RECON’ or some variation stamped into the tools housing. Reconditioned tools are not eligible for the Limited Lifetime Warranty or the Lifetime Service Agreement.
Limited Lifetime Warranty
RIDGID® Brand Hand Held Power Tools, Stationary Power Tools, and Pneumatic Tools purchased between Sept. 1 2003 – Jan. 31 2004 are automatically covered under a Limited Lifetime Warranty. Proof of purchase from the original receipt is required to receive the Limited Lifetime Warranty. This warranty applies to the original purchaser and is not transferable.
3-Year Limited Warranty
If a valid receipt is not available, the 3 year limited warranty period begins from the date of manufacture shown by the serial code.
What is Covered? (applies to the 3-Year Limited Warranty, the Limited Lifetime Warranty, and the Recon Limited Warranty)
The 3 Year Limited Warranty, the Limited Lifetime Warranty, and the Recon Limited Warranty cover all worn parts in properly maintained tools. This includes normal wear items such as brushes, chucks, motors, switches, gears and even cordless batteries in your qualifying RIDGID® Brand hand held and stationary power tools. These programs also cover replacement rings, driver blades and bumpers on RIDGID® Brand pneumatic tools. This service coverage does not apply to other ineligible RIDGID® Brand products.
What is not Covered (applies to the 3-Year Limited Warranty, the Limited Lifetime Warranty, and the Recon Limited Warranty)
The 3 Year Limited Warranty, the Limited Lifetime Warranty, and the Recon Limited Warranty are only applicable to the original purchaser and may not be transferred. These programs only cover wear and tear or failure of the tool arising under normal usage and proper maintenance. They do not cover any malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by anyone other than an authorized service center for RIDGID® brand hand held, pneumatic and stationary power tools. Any damage or malfunction inflicted upon the tool by the user or other external sources, or any failure to comply with the warnings and instructions in the operator’s manual is not covered.
Consumable accessories provided with the tool such as, but not limited to, saw blades, planer blades and knives, insert bits, drill bits, grinding wheels and discs, cut off wheels, sand paper, safety glasses and fasteners are not covered.
How to Obtain Service
To obtain service for this RIDGID tool on the 3-year limited warranty, the Limited Lifetime Warranty, or the Recon Limited Warranty, you must bring the equipment, to an authorized RIDGID service center. You may obtain the location of the authorized service center nearest you by logging on to the RIDGID website at www.ridgid.com. When requesting service under the Limited Lifetime Warranty, you must present your original receipt.
If a serialized piece of equipment is replaced under the Limited Lifetime Warranty, proof of replacement is required with the original receipt to maintain the limited lifetime warranty. The customer has 90 days to call 1-866-539-1710 and inform RIDGID that the piece of equipment has been replaced. Proof of replacement required.
If a serialized piece of equipment is ever replaced without a receipt, the 3-year limited warranty period on the replacement piece of equipment starts from the original date of purchase, not the date of replacement.
If a serialized piece of equipment is ever replaced under the Recon Limited Warranty, the 1-year limited warranty period on the replacement piece of equipment starts from the original date of purchase, not the date of replacement.
A detailed statement regarding measures to preserve the privacy of information submitted in connection with communications regarding your RIDGID® Brand tool is available at www.ridgid.com. This product is manufactured by One World Technologies, Inc. The trademark is used pursuant to a license granted by RIDGID, Inc.