“Within a clean out, you can know the exact distance. I like that I’m able to see the distance that I’m going instead of making a guess,” said Jeff, using the K-4310 FXP with its built-in Cable Counter on main lines, toilet pulls, and basement line work.

The Liner Guys don’t mind cleaning up after other companies, as long as they have their RIDGID tools to help them do it. “We like what we do and the bonus of it is we love the people we work for. It’s a joy. We make friends out of our customers.”

Placing customer satisfaction and service above all else has helped the company grow steadily since its founding in 2005. Pat Plumbing now provides a full range of residential plumbing services in greater Topeka, including drain cleaning, sewer line replacement and water heaters, as well as the heating and air conditioning services he added three years ago.

I can't say there's been any equipment that has ever let me down. Jay DeFrates always knew he would be his own boss. “Ever since I had a lemonade stand, I’ve known that it’s better to be the guy selling the lemonade than the guy squeezing the lemons,” said the owner of Jay’s Plumbing & Sewer in Downers Grove, Ill...