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Have your tool serviced at the RIDGID Factory Service Center! You must complete and submit the Tool Repair Request Form. Once your request is submitted, you'll receive a Tool Repair Number and additional instructions on sending in your tool for repair.

IMPORTANT NOTICE: This service is for customers within the 48 contiguous United State, Alaska, and Hawaii only. Please contact your local Independent RIDGID Distributor or Service Center for support if outside of the United States.

Get started by answering the question below:

To provide you with the highest level of repair service or answer questions regarding your Warranty/Lifetime Service Agreement, please call 1-866-539-1710.

Tool Information


Please enter a tool name or model number.
To expedite your repair, please provide a detailed description of the problem with your tool.
Please enter a description of the problem with your tool.

Shipping

Return Shipping Address

Please enter a first name.
Please enter a last name.
Please enter a company name.
Please enter an address.
Please enter a city.
Please choose a state.
Please enter a postal code.

Contact for the Repair

Please enter a valid email address.
Please enter a valid email address.
We'll only use your email and phone number if we need to contact you about your repair.

Shipping & Billing

Return Shipping Address

Please enter a first name.
Please enter a last name.
Please enter a company name.
Please enter an address.
Please enter a city.
Please choose a state.
Please enter a postal code.

Billing Address

Please enter a first name.
Please enter a last name.
Please enter a company name.
Please enter an address.
Please enter a city.
Please choose a state.
Please enter a postal code.

Contact Details

Contact for the Repair

Please enter a first name.
Please enter a last name.
Title of contact is required.
Please enter a valid email address.
Please enter a valid email address.


Review

Please take a minute to review your information. Your submission is not complete until you click the Submit button below.
Tool Information Edit
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Shipping Edit
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Additional Comments
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Shipping & Billing Edit
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Contact Details Edit
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Additional Comments
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You are required to agree to these terms.

Thank you for your submission!

We've received your request to return a tool to the RIDGID Factory Service Center. We have assigned Tool Repair Number {{ repairOrderNumber }} to your order.

Please print this page and include it with your shipment to:

RIDGID Factory Service Center
321 Sumner St.
Elyria, OH 44035

We've received your request to return tools to the RIDGID Factory Service Center. We have assigned Tool Repair Number {{ repairOrderNumber }} to your order.

Please print this page and include it with your shipment to:

RIDGID Factory Service Center
321 Sumner St.
Elyria, OH 44035

Tool Repair #{{ repairOrderNumber }}

Tool: {{ tool.name }}
Serial Number: {{ tool.serialNumber }}
What is wrong with the tool?: {{ tool.comments }}

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Billing Address
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Contact for the Repair
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Additional Comments
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Return Shipping Address
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