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Limited Lifetime Warranty



This Limited Warranty applies to RIDGID® concrete and masonry hand tools and RIDGID® tile hand tools defined as follows (“RIDGID® PRODUCT”): Trowels, Bucket Scoops, Floats, Groovers, Edgers, Lippage Systems, Spacers, Scrapers, Nippers, Hole Saws, Tile Files, Grout Saw Blades, Scoring Knives, Miter Trim Cutters and Replacement Blades, Knee Pads, Grout and Tile Brushes, Gauges, Mallets, Suction Cups, and Tapes.


What is Covered?

The RIDGID® PRODUCT will be free from defects in materials and workmanship for the usable life of the original product (the "Warranty Period").

If the RIDGID® PRODUCT fails to conform to the Limited Warranty during the Warranty Period, One World Technologies, Inc. (“One World”), will, at its sole discretion, accept the return of the product and either repair or replace the RIDGID® PRODUCT. If the RIDGID® PRODUCT is no longer available, replacement may be made with a similar product of equal or greater value, at One World, sole discretion. This is your sole and exclusive remedy for breach of this warranty. This Limited Warranty will not apply to any repaired product. This Limited Warranty is not transferable from the original purchaser to subsequent owners, and the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.


What is Not Covered?

This Limited Warranty does not cover damage to any RIDGID® PRODUCT on which the serial number or other identifying markings have been removed or made illegible, damage caused by any modifications, alterations, tampering, or improper maintenance or repairs to the RIDGID® PRODUCT, damage resulting from handling, storage, installation, or use of the Product which is improper, damage resulting from the addition of accessories not approved by One World, damage caused by abuse, misuse, poor maintenance, or failure to maintain the Product, as determined by One World, in its discretion, damage resulting from normal wear and tear and Acts of God, and freight damage.


How to Obtain Service

If you believe the RIDGID® Product may be defective, you may contact One World, at 1-866-539-1710.

One World, warranty obligations are conditioned on the owner:
(a) notifying by calling the number above during the Warranty Period and providing a description of the alleged failure;
(b) reviewing and completing the Warranty Claim Form;
(c) shipping the product along with the completed Warranty Claim Form, at owners cost, Freight prepaid and Insurance required, to:

One World Technologies, Inc.
Attention: RIDGID Products Service Department
1428 Pearman Dairy Road
Anderson, SC 29625

for repair or replacement. A copy of proof of purchase from an authorized retailer must also be included with the shipment to confirm the product has not been transferred to another party from the original purchaser. Maintain the original receipt for future reference. (NOTE: PO BOXES are not valid return addresses due to carrier restrictions). Unless otherwise specified herein, One World, will bear all costs of return shipping to owner.

HOWEVER, One World, will have no warranty obligations with respect to a returned RIDGID® PRODUCT, including but not limited to costs of return shipping to owner, if One World, determines, in its sole discretion after examination of the returned RIDGID® PRODUCT, that this Limited Warranty does not apply to the RIDGID® PRODUCT for any of the reasons set forth in the What is Not Covered Section above.


Service Communications

All Limited Lifetime Warranty communications should be directed to One World, by calling toll free 1-866-539-1710.


Additional Limitations

DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONE WORLD, DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ONE WORLD, ALSO LIMITS THE DURATION OF ANY IMPLIED WARRANTIES TO THE DURATION OF THIS LIMITED WARRANTY.

LIMITATION OF DAMAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILLONE WORLD BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND ONE WORLD TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.

State or Non-U.S. Law
Some states and/or non-US jurisdictions do not allow limitations on how long an implied warranty lasts or exclusions/limitations on incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under this limited warranty will not apply to the extent prohibited by applicable law.


Privacy Policy

A detailed statement regarding measures to preserve the privacy of information submitted in connection with communications regarding your RIDGID® PRODUCT is available at http://www.ridgid.com/powertools/. This product is manufactured by One World Technologies, Inc. The trademark is used pursuant to a license granted by RIDGID®, Inc.