RIDGID Pumps Limited Warranty

RIDGID Water Pumps Warranty

Product Line


Applicable Models

Ridgid Sump Pumps

5 Year Limited Warranty

330RSDS, 500RSDS, 1000RSDS

Ridgid Sump Pumps

3 Year Limited Warranty

330RS, 500RS, 1000RS

Ridgid Well Pumps

3 Year Limited Warranty


Ridgid Sewage Pumps

3 Year Limited Warranty



These products are manufactured by WAYNE Water Systems. The trademark is licensed from Ridge Tool Company. All warranty communications should be directed to RIDGID customer service at 1-877-9-RIDGID.

What is Covered under the Limited Three Year Warranty

RIDGID water pumps are warranted to be free of material and workmanship defects for the three-year period from the date of purchase. This warranty is specific to this water pump and for the original owner and may not be transferred. Warranties from other RIDGID products may vary.

How to Obtain Service

To obtain service for this RIDGID water pump you must return it, freight prepaid, to a service center authorized to repair RIDGID water pumps. You may obtain the location of the service center nearest you by calling (toll free) 1-877-9-RIDGID or by logging on to the RIDGID website at www.RIDGID.com. When requesting warranty service, you must present the proof of purchase documentation, which includes the date of purchase. During the term of this Limited Warranty the authorized service center will repair any faulty workmanship and either repair or replace any defective part, at WAYNE Water Systems option at no charge to the original owner.

What is Not Covered

This warranty does not cover normal wear and tear or any malfunction, failure, or defect resulting from accident misuse, abuse, neglect, alteration, improper installation or maintenance, modification, repair by other than a service center authorized to repair RIDGID brand water pumps or failure to operate in accordance with RIDGID water pump written instructions. WAYNE WATER SYSTEMS MAKES NO OTHER EXPRESS WARRANTIES, REPRESENTATIONS, OR PROMISES AS TO THE QUALITY OR PERFORMANCE OF ITS WATER PUMPS OTHER THAN THOSE SPECIFICALLY STATED IN THIS LIMITED WARRANTY. RIDGE TOOL COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING AS NOTED BELOW.

Additional Limitations

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, THAT CANNOT BE DISCLAIMED UNDER STATE LAW ARE LIMITED TO THREE YEARS FROM THE DATE OF PURCHASE. WAYNE Water Systems is not responsible for direct, indirect, incidental, special or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

Questions or Comments

Call 1-877-9-RIDGID.

Please have your model and serial number on hand when calling.